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Behavioral Competencies Definitions

Behavioral competencies encompass knowledge, skills, attitudes, and actions that distinguish excellent performers. In order to achieve consistency of understanding across the University and to enhance discussions about work behaviors, the following definitions are provided. Select the statements that best fit the work being reviewed and discuss them with the employee when giving feedback and setting expectations.

Organizational Success
  • Teamwork/Cooperation (within and across units)
  • Customer Orientation
  • Commitment to Continuous Quality/Process Improvement
  • Creativity/Innovation
  • Flexibility/Adaptability to Change
  • Continuous Learning/Development
  • Displays Vision
  • Leadership/Initiative
Making People Matter
  • Respect for Others
  • Interpersonal Skills
  • Supports Diversity and Understands Related Issues
  • Honesty/Fairness
  • Builds Trust
  • Recognizes Others' Achievements/Contributions
  • Understands Others' Perspectives
  • Resolves Conflicts Constructively
  • Positive Attitude
Job Effectiveness
  • Planning/Organization
  • Problem Solving/Judgement
  • Makes Effective Decisions
  • Takes Responsibility
  • Achieves Results
  • Communicates Effectively
  • Dependability/Attendance
  • Job/Organizational Knowledge
  • Productivity
Additional Factors for Supervisors
  • Coaches/Counsels/Evaluates Staff
  • Identifies Areas for and Supports Employee Development Opportunities
  • Encourages Teamwork and Group Achievement
  • Leads Change/Achieves Support of Objectives
  • Enables and Empowers Staff
  • Strives to Achieve Diverse Staff at all Levels
  • Understands Diversity Issues and Creates Supportive Environment for Diverse Employees

 

 
 


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