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Simple tips for a successful Recruiting Mgt. in aTech-bizcompany
Recruiting has become one of the most critical KRAs for HR
Professionals, particularly in Tech Biz Companies. The law of Demand-
supply Economics is running in its top gear today in such companies.
There is an acute scarcity of specialized Tech skills, while the
number of available people for getting into an entry level position
in the industry is increasing incredibly, thanks to the boom-time
when Engineering colleges got opened like yester-year dotcom
companies. There is a great difference in the way how HR
Professionals approach their job in the Tech companies, as opposed to
companies in most other sectors, courtesy the demand-supply problem.
In the Tech Industry, the Human Resources are not just employees
alone, but raw materials. It is their Intellectual inputs which
ultimately are marketed as products or services.
Most of the biz strategies in a Tech-biz company revolve around its
ability to create an USP (Unique Selling Proposition) before present
and prospective employees and also the ability to retain and enhance
the USP. A company's significant accomplishment in business lies in
its ability to find out its own USP, market it and make it
perceptible by demonstrative actions to its present and prospective
employees.
In many small and medium-sized Tech companies, Recruiting Management
is not a specialized activity, but part of the general HR
Management. The HR Professional, who is so much engrossed in doing a
360 degree assessment, going through all the available reports about
an employee or engaged in a critical HR intervention work, is pulled
into the Recruitment work. Many HR Professionals find that their Top
Management values their success in Recruiting efforts more than the
success in HR developmental issues. Success in Recruitment plans in
Tech companies depends on a lot of factors. I am sharing a few TIPS
with you to increase the effort-realization in Recruiting
Management. These are very simple TIPS, but nevertheless neglected
in many companies.
1. Recruiting Management is a Project Management activity in HR.
Draw your Recruitment Life Cycle and ensure that the stages of
accomplishments are monitored with an eagle's eye.
2. A successful Recruiter thinks and acts like an astute Sales
Professional. Till you buy-in the candidate's willingness to join
your Company, your sales job is NOT completed. Do NOT hand out the
offer of appointment without doing the buy-in interaction with the
prospective employee. Use the services of your Recruiting Consulting
Company to do the buy-in work for you, if you are time-strapped. One
of the important reasons for quick resignations after joining by an
employee can be attributed to lacklustre or half-hearted no buy-in
strategy. Buy-in interactions also provide you a good scope to
observe the candidate's psychology. Thus, you continue your mind in
the Recruitment decision-making stage too, while engaging the
candidate's mind in the buy-in interaction.
3. Ensure that somebody, who is a part of the HR & Recruiting Team,
goes out to the Reception and welcomes the candidate in person, the
moment the candidate walks in for the interview. There are
companies, which call a person for interview at 11 AM and call him
inside at 12.40, conducts the interactions for 10-15 minutes and asks
him if he could come after lunch at sharp 2 PM to close the call!
This is NOT a sales approach in Recruiting in the HR era but a
continuation of the Personnel Management era practised in the
regulated economy or pre-Tech era. (I am not deriding the
term "Personnel Management"; there are quiet a few time-held
Personnel Mgt. practices which have great meaning even now).
4. Predict problems in conducting the interview. The right person,
who has to do the Tech evaluation, may be on leave that particular
day or not able to release himself for conducting the interview. The
larger your company, the bigger is the problem of interview co-
ordination. Informing a candidate about the postponement of
interview at 10 AM, when the interview is fixed for 10.30 AM makes no
sense. Most Tech Managers don't take an active role in Recruiting
activities, as their prime job is not Recruitment, while without
their clearance, you cannot close the Recruitment call. On the other
hand, it is the Tech Managers who complain to the senior and top
management that projects get delayed or even not commenced due to
lack of hands and problems in recruitment. Yes, employ strategies to
buy-in your Tech Managers too in your Recruitment strategies! Did
you say difficult? Well, success in Recruiting Mgt. depends on doing
the most-difficult jobs.
5. Communicate! Communicate!! Communicate!!! When you fix an
interview (phone or in person), adhere to the time. Fixing 3 O'
clock evening for the interview on phone and reaching the candidate
with an excuse the next day morning 10 AM doesn't make sense.
6. Where multiple interviews are held, make the candidate appreciate
the need and re-assure him enough that he is there in the Recruitment
activity-chain, if he has done a good job in the earlier stage of
interview. Don't pull surprises by tossing him between places and
people, where multiples interviews are part of the Recruitment
process. If there are 3 stages of interviews, including the HR
interview, make at least one stage (other than the HR interview) go
on the phone.
7. Share your experience and the industry situation in availability
of skills with your Tech Managers and ensure that he does not wait
for getting that 1 more solid resume from you, even after finding a
good and acceptable choice. Chances are that you will lose that short-
listed candidate in a few days.
8. Make the HR interview and Recruitment process completion into a
single activity. Just for getting the Employment Application Form
alone, don't ask the candidate to come and meet you. The more niche-
skilled the candidate is, the more are the chances and he will spurn
the companies which don't have tightly-integrated Recruitment process.
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