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POSITION SUMMARY:
To administer and oversee network design, implementation, organization, and troubleshooting. To oversee work of technical support staff in managing network hubs, routers, and servers; to monitor underlying communications protocols and supporting network hardware.
ESSENTIAL FUNCTIONS:
- Surveys performance needs and goals of LAN users.
- Interfaces with users, consultants, technical teams, and vendors for maximum guidance in determining the most appropriate type of hardware installation.
- Designs, specifies, and documents LAN configurations according to user needs, utilizing outside support resources as appropriate.
- Helps install and customize LAN instruments to allow personal computers to retrieve information from the mainframe and allow data to be entered from the PCs.
- Prepares charts and diagrams to explain network operation and to train managers and others in proper use.
- Prepares checklists and processes for LAN help desk.
- Analyzes work load, including traffic and utilization trends.
- Supervises network technical support team and organizes software training programs.
- Develops and monitors appropriate security procedures to safeguard system from physical harm and viruses, unauthorized users, and damage to data.
QUALIFICATIONS:
- Bachelor of science degree in computer science, MIS or equivalent, and Novell Certified Network Engineer (CNE or ECNE) certification.
- Three or more years of experience with LAN technologies, including multiple network operating systems (NT, LAN Server), topologies (Token Ring, Ethernet) and protocols (TCP/IP, IPX/SPX, Netbios/Netbeui), and Wide Area Networking.
- Strong knowledge and experience with PC hardware and software technology as well as UNIX system administration, file interchange, shared network resources, internet access, and electronic mail.
- Demonstrated analytic, written, and oral communications skills.
