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Answering interview questions

Steps to a Successful Phone Interview

The interview is arguably the most critical step in the hiring process. It is the only method for hiring managers to become personally acquainted with you and to ensure there is a good fit for their organization. In this fast-paced environment, phone interviews are becoming a common screening method used in the initial phase of the hiring process.

Appearance is an important part of a face-to-face interview. But even though you may not be able to see each other during a phone interview, your appearance will still be interpreted. As a matter of fact, your ability to project a good appearance will be more important during the phone interview than in a face-to-face meeting. Why? Because you cannot visibly highlight your discussions with physical gestures and expressions during a phone interview. So, you must project your character through tone and pace, since you cannot impress the hiring manager with your presentation.

Preparing for a Phone Interview
  • Dress for Success
    The way a person dresses says a great deal about their attitude. Therefore, you should always dress in your best interview apparel. Clearly, this is a mental concept, but it will support your attitude. Your seriousness about the job will be reflected in the way you dress and subsequently communicated by your professional tone.
  • Solitary Confinement
    Find a quiet, secluded room where you will be separated from television noise and background talk. Be sure that everyone in the house knows you are taking an important phone call and are not to be disturbed. Above all, make sure that no one picks up an extension in another room until after the interview is complete.
  • Before the Interview
    Dressed appropriately and seated in a quiet, secluded area with no
    chance for interruptions, prepare for the interview by:
    • Having a note pad, pen and your resume in front of you. Spelling out the name of the person who will conduct the interview. Say the name out loud until you are comfortable with it and are sure you are pronouncing it correctly.
    • Having some printed information about the company in front of you. This way, you can refer to any pertinent corporate information during the interview and answer any questions that may come up. Preparing a list of questions you intend to ask during the interview. Asking questions demonstrates your interest and enthusiasm about the organization, its direction, and the hiring manager's knowledge and expertise.
    • Now, take a few minutes before your scheduled phone call to gather your thoughts and get in the right frame of mind.


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